GRGBanking VTM are innovative and highly secure solutions for bank service automation which use videoconference technology to incorporate the advantages of self-service attendance associated to the traditional service of a bank branch, offering a complete bank experience in lesser physical space.
Its versatile modular design enables the migration of complex countertop services and personalised financial consulting services to the self-service terminal. More than 95% of the services typically associated to a bank branch can be provided in GRGBanking VTM, allowing the customers to carry out almost all the operations associated to the banking business through video interaction in real time and guidance of a remote operator.
With the capacity to incorporate countertop services, ATM, internet banking, mobile banking and bank services by telephone, this is a truly multichannel platform offering potential for the creation of more transaction and service options. Different modules can be incorporated for cash deposits, withdrawals, cheque deposits, account opening, subscription of products, payments, etc. The implementation of a VTM solution aimed at supplementing or replacing a countertop operator seeks to implement automated mechanisms carried out in an unattended manner by the bank customer for transactions and operations of minor complexity. VTM solutions can also carry out more complex operations/transactions using remote support or face-to-face support given by bank employees.
Possible hardware functionalities:
- Cash deposit and withdrawal with high volume capacity for recycling notes;
- Bank cheque deposits;
- Withdrawal and deposit of coins with high capacity systems;
- Bank card reader with capacity to collect cards, if left behind by users, expired or for security reasons;
- Printer of receipts and A4 printer;
- Videoconference system;
- Barcode and QR Code reader;
- Colour touch screen;
- Able to be implemented in a traditional wall system or off-premise location.
VTM I60 Series Video Teller Machine
The VTM I60 is an innovative and highly secure solution for bank service automation which uses videoconference technology to incorporate the advantages of self-service attendance associated to the traditional service of a bank branch, offering a complete bank experience in lesser physical space.
With its versatile modular design, the VTM I60 enables the migration of complex countertop services and personalised financial consulting services to the self-service terminal. More than 95% of the services typically associated to a bank branch can be provided in the VTM I60, allowing the customers to carry out almost all the operations associated to the banking business through video interaction in real time and guidance of a remote operator. With the capacity to incorporate countertop services, ATM, internet banking, mobile banking and bank services by telephone, this is a truly multichannel platform offering potential for the creation of more transaction and service options.
With the capacity to incorporate countertop services, ATM, internet banking, mobile banking and bank services by telephone, this is a truly multichannel platform offering potential for the creation of more transaction and service options.
The VTM I60 offers the potential of all countertop services or, through modules, its adaptation to the bank’s goals. Different modules can be incorporated for cash deposits, withdrawals, cheque deposits, account opening, subscription of products, payments, etc.
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VTM I64A Smart Teller Machine
The VTM I64A platform is a smart banking terminal designed to ensure the easy and continuous migration of the traditional countertop environment to a self-service system where the customer can directly carry out numerous operations with the possibility of using a videoconference system to support the operation involving bank product specialists. The VTM I64A enables the migration of complex countertop services and personalised financial consulting services to self-service terminals, increasing the operational efficiency of the bank branch, optimising the user’s experience and reducing operating costs.
The VTM I64A is easy to implement at the bank branch and can be fully available 24h x 7 as an effective way of extending the bank service channels beyond the traditional opening hours of a bank branch.
With the capacity to incorporate countertop services, ATM, internet banking, mobile banking and bank services by telephone, this is a truly multichannel platform offering potential for the creation of more transaction and service options.
The I64A equipment can be coupled to side-cars with configurable cash (notes, coins) and cheque deposit capacity.
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